Help · GST AI Agent
Ask the agent anything — buying, selling, wanted ads, pricing or your account. It answers instantly and points you to the right place. Or scan the common questions below.
Buying, selling, wanted ads, pricing, your account — ask in any language and I’ll help or point you to the right page.
Open Sell your crane, upload one photo and chat with the agent. It recognises the crane, fills brand, model, capacity and a clean spec sheet, then you can publish with GST Credits for 60 days or add reach with credits. You keep 100% of the deal.
Open Wanted and tell the agent the crane you need: type, capacity, brand and region. It builds a clean wanted ad and notifies verified sellers across 94 countries. Publishing uses GST Credits; after it is live you can add reach with credits. No commission.
Open Firms and describe the lift job: weight, height, reach and location. The agent works out the right crane class and lists verified crane firms near you. Firm discovery is free.
Search your firm in the directory. If it is already listed, open the company page and use Claim this listing to verify ownership with your business email.
Every listing, dealer and company page shows the contact route. Messages land in the platform inbox and email notifications keep both sides moving.
Your message goes straight to the seller's inbox and email, and their reply arrives in your email. Give it a day or two and check your spam folder. If you still hear nothing, contact us and we will nudge the seller.
Everything lives under Account → Listings: edit the listing, renew it when it approaches expiry, and mark it as sold once the deal closes. Renewing spends credits; marking as sold is free.
Yes. Browsing the directory and listings costs 0 credits. Marketplace search and GST AI marketplace answers spend 1 credit. Selling a crane or posting a wanted ad uses GST Credits; paid reach also spends credits.
No commission on B2B deals. Buyers and sellers deal directly. Selling a crane and posting a wanted ad spend GST Credits; you buy credits through Pro or Business packages.
Hosted checkout is used to buy GST Credits. Product actions spend credits from your wallet. In test mode, no payment is taken and no card or payment method is charged. Browsing listings is free; marketplace search and AI marketplace answers spend 1 credit.
GST Credits are your prepaid wallet: €1 buys 3 credits. A marketplace search costs 1 credit, publishing a sell listing or wanted ad costs 15 credits, and reach products (Search Boost, Social Push, Email) spend credits at the same rate. Browsing is always free.
Every account receives 50 free credits each calendar month, added automatically when you sign in. Credits never expire — unused credits roll over and stay in your wallet. Free credits have no cash value and cannot be paid out.
Pro starts at €50/month for 150 credits; Business starts at €500/month for 1500 credits. Credits land in your wallet on every successful monthly charge. Yearly billing charges 10 months for 12 months of credits, granted upfront — 2 months free.
Cancel any time under Account → Subscription. Cancellation takes effect at the end of the current billing period — you keep full access until then, and the credits in your wallet are never deleted. After the plan ends you can still spend them on searches and publishing.
EU customers can withdraw within 14 days of a credit purchase and get the unused credits from that purchase refunded. Spent credits are consumed services and are not refunded; free monthly credits have no cash value. The full terms are on the Refund Policy page, and requests go through Account → Refund.
Your balance and full credit history are under Account → Credits. A receipt is emailed after every purchase, and all receipts are listed under Account → Receipts.
Sign-in works with a one-time magic link by email or with Google, LinkedIn, Apple or Microsoft. Magic links expire quickly — request a fresh one and check your spam folder. Always use the same email address so your account, credits and listings stay together.
Both are self-serve: download a copy of your data under Account → Data export, and start deletion under Account → Delete account. Deletion has a 30-day grace period — signing in again within those 30 days cancels it automatically.